Responsible Gaming at as99
as99 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial or emotional distress.
Our Commitment
Safe Play Is Our Priority
At as99, responsible gaming is not just a policy — it is a core value embedded in everything we do. From the moment you register to every session you play, we provide tools, resources, and support to help you stay in control. Our platform is designed to give Bangladeshi players a secure and transparent betting experience, backed by SSL encryption, fair play standards, and a dedicated support team available around the clock.
We understand that for some players, gambling can transition from a leisure activity into something more problematic. That is why as99 actively encourages all users to make use of the responsible gaming tools built into the platform. Whether you are a casual player enjoying a few rounds of cricket betting on a weekend or a regular slots enthusiast, these tools are here to serve you.
Age Restriction: as99 strictly prohibits participation by anyone under 21 years of age. All new accounts undergo verification to confirm player eligibility. If you suspect a minor is attempting to access this platform, please contact our support team immediately.
Player Tools
Built-In Responsible Gaming Tools
as99 provides a comprehensive set of responsible gaming controls directly within your account settings. These tools empower you to manage your gambling activity on your own terms.
Deposit Controls
Managing Your Deposit Limits
Deposit limits are one of the most effective responsible gaming tools available at as99. You can set these limits at any time by visiting your account settings. Once a lower limit is applied, it takes effect immediately. Increases to deposit limits require a 24-hour cooling-off period before they become active — a deliberate design choice to help you think carefully before raising your budget.
Tip: Start with a monthly limit that reflects your actual entertainment budget — not the maximum you think you could afford. Many players in Dhaka and Chittagong find that setting a ৳5,000–৳10,000 monthly cap keeps the experience enjoyable without financial pressure.
Taking a Break
Self-Exclusion & Time-Out Options
If you feel that gambling is no longer fun or is starting to affect other areas of your life, as99 makes it straightforward to step back. Our time-out and self-exclusion options are available 24/7 and can be activated in just a few steps.
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Log In to Your AccountAccess the as99 platform and navigate to your account dashboard using your registered credentials.
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Open Responsible Gaming SettingsFind the Responsible Gaming section within your account settings menu.
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Choose Your Break TypeSelect either a short time-out (24 hours to 7 days) or a longer self-exclusion period (30 days, 6 months, 1 year, or permanent).
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Confirm Your RequestReview your selection, confirm it, and your account restrictions will take effect immediately. You will receive a confirmation email at your registered address.
Important: During a self-exclusion period, you will not be able to log in, place bets, or make deposits. Promotional communications will also be suspended. If you need to extend a self-exclusion, contact our support team directly at [email protected].
Warning Signs
Recognizing Problem Gambling
Gambling becomes a problem when it stops being fun and starts causing harm — to your finances, relationships, mental health, or daily routine. The following signs may indicate that gambling is affecting you negatively. If you recognize several of these in your own behavior, we strongly encourage you to use our self-exclusion tools or reach out to our support team.
Our Principles
The as99 Responsible Gaming Commitment
Responsible gaming at as99 is built on a clear set of principles that guide how we design our platform, train our support teams, and communicate with players. These principles reflect our belief that a sustainable, enjoyable gaming environment is possible when players and operators work together.
- ✓Gambling is entertainment — we never market it as a way to earn income or solve financial problems.
- ✓We provide transparent odds, certified RNG systems, and clear terms so players can make informed decisions.
- ✓We train our support staff to recognize signs of problem gambling and respond with empathy and practical guidance.
- ✓We enforce strict age verification — no player under 21 years of age is permitted to register or play on as99.
- ✓We continuously review and improve our responsible gaming tools based on player feedback and industry best practices.
Our promise: as99 will never send promotional offers to a player who is in an active self-exclusion period or who has explicitly requested to be removed from marketing communications.
Need Help?
Getting Support for Problem Gambling
If gambling is causing you distress, financial harm, or relationship problems, you do not have to face it alone. as99's responsible gaming team is available every day to listen, advise, and help you take the right steps. We treat all such conversations with complete confidentiality.
You can also reach out to independent support organizations. While as99 does not officially partner with any third-party body, we encourage players in Bangladesh who feel they need additional help to speak with a trusted friend, family member, or mental health professional. Early conversations can prevent a manageable situation from becoming a serious problem.
- !Email our responsible gaming team at [email protected] — we aim to respond within 24 hours.
- !Use the live chat feature inside your account dashboard for real-time assistance from our support agents.
- !Activate self-exclusion directly from your account settings without needing to contact support first.
Remember: Seeking help is a sign of strength, not weakness. The as99 team is here to support you — whether that means setting a limit, taking a break, or stepping away entirely. Your wellbeing comes first.
Common Questions
Responsible Gaming FAQs
Play Responsibly with as99
Ready to enjoy cricket betting, live casino, and slots in a safe environment? as99 gives you all the controls you need to keep your gaming fun and within budget.