Privacy Policy

1. Introduction

as99 ("we", "us", or "our") operates the website https://as99.cam, an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur and beyond. We are committed to protecting the privacy of every registered member and visitor who interacts with our platform. This Privacy Policy explains, in plain English, exactly what personal information we collect from you, why we collect it, how we use it, who we may share it with, and what rights you have over your own data.

By accessing or using the as99 platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all users of as99, including those who access the platform via mobile devices using payment services such as bKash, Nagad, Rocket, or Upay.

2. Information We Collect

We collect two broad categories of information: information you provide to us directly, and information we collect automatically as you use the platform.

• Full name, date of birth, and national ID or passport number (required for account verification and KYC compliance).
• Email address and mobile phone number used during registration and for account communications.
• Residential address, including city (e.g. Dhaka, Mymensingh, Cox's Bazar) and district, where required for identity verification.
• Financial information including payment method identifiers (e.g. bKash mobile number, Nagad account reference, Rocket number) and transaction amounts in BDT.
• Any documents you voluntarily upload for account verification, such as national ID scans or utility bill photographs.

• Device information such as device type, operating system version, browser type, and unique device identifiers.
• Log data including IP address, access timestamps (Bangladesh Standard Time, UTC+6), pages visited, referral URLs, and session duration.
• Gameplay and betting records, including game sessions, wager amounts, outcomes, and bonus usage on games such as cricket betting, slots, and live casino.

3. How We Use Your Information

The table below summarises each primary purpose for which as99 processes personal data, together with the legitimate basis for that processing.

4. Sharing and Disclosure of Data

as99 does not sell, trade, or rent your personal information to any third party for their own marketing purposes. We may share your data in limited and specific circumstances only, as described below.

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): solely to execute your requested financial transactions.
• Identity verification and KYC service providers: to fulfil our legal obligations to verify player identity.
• Technology and platform infrastructure providers: who process data on our behalf and are contractually bound to keep it confidential and secure.
• Regulatory authorities or law enforcement agencies: where we are required by applicable law to disclose data (e.g. anti-money-laundering obligations).

All third-party data processors engaged by as99 are contractually required to process data only for the purposes defined by us, to maintain appropriate security measures, and to delete or return data once the processing purpose is fulfilled.

5. Payment & Financial Data

When you make a deposit or request a withdrawal through bKash, Nagad, Rocket, or any other supported payment method, the financial transaction is processed by the respective payment provider. as99 stores only the transaction reference, date, amount in BDT, and the partial payment-method identifier (e.g. the last four digits of a Rocket number) — never full card numbers or full mobile banking credentials.

All transaction data is retained for a minimum of five years in accordance with standard financial record-keeping and anti-money-laundering obligations. This retention period may be extended if required by a legal proceeding or regulatory investigation.

6. Cookies and Tracking Technologies

as99 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised analytics that help us improve the user experience for players across Bangladesh. The types of cookies we use are as follows.

• Essential cookies: required for the platform to function. These include session management, security tokens, and login state. They cannot be disabled without breaking core functionality.
• Performance cookies: collect anonymised data about how users interact with the platform (pages visited, time on site, errors encountered). This data is used solely to improve as99 services.
• Preference cookies: remember settings such as language preference and display options so you do not need to reset them on each visit.

You may disable non-essential cookies at any time via your browser or device settings. Note that disabling certain cookies may affect the performance or availability of some features on the as99 platform.

7. Data Retention

as99 retains personal data only for as long as it is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. In practice, we apply the following retention schedule: active account data is held for the lifetime of the account; post-closure account data (excluding financial records) is held for three years; financial and transaction records are held for a minimum of five years; KYC and identity documents are held for five years post-account closure.

When personal data is no longer required, we will either securely delete it or render it permanently anonymous so that it can no longer be associated with any individual user.

8. Your Data Rights

As a user of as99, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within a reasonable time.

• Right of access: you may request a copy of all personal data we hold about you, free of charge.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: you may request deletion of your personal data in circumstances where it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
• Right to restrict processing: you may ask us to suspend processing of your personal data in certain situations while we verify a rectification request or consider an objection.
• Right to withdraw consent: where we process your data on the basis of your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.

Please note that some rights may be limited in circumstances where we are required by law to retain or process your data. We will always explain any such limitation clearly when responding to your request.

9. Data Security

as99 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls and role-based permissions for staff, regular security assessments of our platform and infrastructure, and secure session management with automatic timeout features.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify affected users promptly and take immediate remedial action.

10. Protection of Minors

as99 is strictly an adults-only platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend that account, delete all associated personal data, and refund any deposits where applicable. If you believe a minor has accessed or registered on the as99 platform, please contact us immediately at [email protected]. Parents and guardians are encouraged to use parental control tools to restrict access to online gambling platforms.

11. Changes to This Privacy Policy

as99 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered users via email or an in-platform notification. Your continued use of the as99 platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically so that you are always aware of how as99 handles your personal data. Archived versions of previous policies are available on request.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way as99 handles your personal data, please reach out to our support team. We are available around the clock to assist players across Bangladesh.

[email protected]